Need more help?

💬 Help Center

🕯️ Welcome to the MerryMood Help Center

We’re here to make your shopping experience as smooth and cozy as possible.
If you have any questions, don’t worry — we’ve got you covered! 💌

📦 Orders & Shipping

When will my order arrive?
Most orders are processed within 1–3 business days and delivered within 7–15 business days, depending on your location.
You’ll receive a tracking number via email as soon as your package is shipped.

Can I change or cancel my order?
Yes — if your order hasn’t been processed yet, please contact us within 12 hours of placing it. Once it’s shipped, we can no longer make changes.

Do you ship internationally?
Absolutely! We deliver worldwide 🌎
Shipping times may vary depending on your country’s customs process.

💰 Returns & Refunds

Can I return an item?
Yes! We accept returns within 30 days of delivery.
Items must be unused and in their original packaging.

How do I start a return?
Simply email us at nolifemarketing@gmail.com with your order number and a short description of the issue — we’ll guide you through the next steps.

When will I get my refund?
Refunds are processed once we receive and inspect the returned item.
Please allow up to 5–10 business days for your refund to appear in your account.

💌 Contact Us

If you can’t find what you’re looking for or need personal assistance, our support team is always happy to help.

📧 Email: nolifemarketing@gmail.com
🕓 Response time: within 24 hours

✨ Helpful Tips

• Double-check your address before checkout 🏠

• Track your package with the email link after shipping

• Add hello@merrymoodstore.com to your contacts so you don’t miss updates

❤️ Thank you for supporting a small business!

Every order helps us spread more coziness and MerryMood around the world.